I can't see my reward account information, how do I fix that?Updated 2 years ago
Typically that condition is caused by your browser. Our system relies on a javascript live feed to display your account information in real time. That feed can be broken by a few situations:
- If you have ad blockers that trigger when they find javascript on a page. Please disable, clear your cache, and try viewing the page again
- If you are using Chrome and have javascript disable. Please enable javascript in Chrome
- If you are using Firefox, and have enhanced tracking protection enabled, it can disable our javascript feed. In that case, either please disable the tracking protection or add an exception for our domain