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Bethesda Gear Store Help Center logo

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Shipping Questions

What is NAVIDIUM Order Protection?

There’s no need to wait weeks for claims to be processed by couriers - protect your parcel with just 3% of the contents value and we’ll offer you a replacement* right away. * Replacement provided if all items are in stock. Otherwise we will offer you

What is the Gear Store shipping policy?

DPIM Merchandising Inc chooses the most economical carrier and carrier method option at time of picking and packing your order. The carrier option chosen may be different than the one the customer chooses at time of checkout.Time in transit is an est

What countries does the Gear Store ship to?

We appreciate our fans all over the globe. We currently are only able to offer shipping products to the following countries.

Why am I unable to purchase shipping protection?

Many of our international customers may find that they are not able to select the Navidium Order Protection during checkout, or the item is removed from your cart when you enter your address - this is due to local regulations that require the carrier